FAQs

No. Come in anytime for a free damage estimate, 8 am till 5pm daily. 3pm Friday.

Yes, our work has a lifetime guarantee.

Excess, VAT if you are registered, or if the policy holder is a company who is VAT registered. Damage to courtesy car (if applicable). Additional private work as requested. Any costs under the Road Traffic Acts (e.g. fines etc) and non-return of courtesy car within 24 hours of being informed of vehicle completion.

We are only able to undertake the work approved by the insurance company's engineer and other repairs would be subject to a private invoice.

Today's modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle's paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

We work with all major insurance companies, simply ask our team to check if you feel that your insuance company might not be on an approved list. If you need any assistance with making a claim, Agmors Coachworks are here to help.

You only need to choose the shop where YOUR car is going to get repaired and tell the insurance company where YOU want it fixed. You do not need multiple estimates. You legally have the choice where YOU want YOUR CAR repaired. Agmors coachworks can assist you with this if you are being told otherwise.

Your own insurance policy is used for cover on the courtesy car and you are responsible for your own excess. We are able to offer you an excess waiver to reduce your liability.

We can only offer you the services of Enterprise Rent a Car in these circumstances and they will be able to provide a wide range of vehicles and collision damage waiver as necessary. Alternatively you can purchase insurance to cover one of our own vehicles.

No. The vehicle will have been subject to a pre-delivery inspection, but you are responsible for the petrol usage and the oil, water and tyres should be checked daily. If you require a larger vehicle then these may be available and an appropriate upgrade fee is payable.

No. Unless it's agreed at the outset that the duration of repairs would be for a period beyond your expected return date. None of our vehicles can leave the UK.

All cars are less than a year old and should carry manufacturers helpline numbers. If you cannot get help for any reason, call the customer service department during office hours.

Most of the vehicles use unleaded petrol and no charge or refund is raised in respect of fuel. The petrol cap will have details clearly marked on it. All mistakes are to be rectified at your expense.

The same people that are comprehensively covered on your own policy as long as driving licenses for all parties are produced.

No. The insurance companies do only stipulate the provision of a grade A vehicle. We can arrange an upgrade for a small charge. Full details are available from Enterprise Rent A Car and payment is made directly to them.

If your accident was not your fault, you may be entitled to a like for like vehicle, depending upon your circumstances. Ask Customer Services for details.